Televoice is a leading communications services company, unique for the depth of our capabilities and the dedication of our people. Our people are experts in the dynamic field of communications technology and excel at delivering customized communications services and solutions to our customers.
Formed in 1990, Televoice Technologies Group (Televoice) has established itself as a leader in integrated communication solutions in the Asia marketplace with a range of cost-effective products and related services. Televoice offers comprehensive communication solutions for vertical markets including banking, financial investment, properties, credit control, shipping, publishing, paging, government, and more. Based in Hong Kong, the company develops markets and supports innovative contact center products with applications ranging from departmental solutions to medium-sized contact centers. In China and Hong Kong, Televoice has attracted widespread industry notice by winning and successfully implementing large-scale contracts as well as projects for small and medium-sized enterprises.
With its strength in developing its own technology and solutions, the organization is spreading its wings as it gains repute as one of the region’s leading computer telephony (CTI) product developers and consultants.
Delivers voice and data solutions that our customers need at an acceptable cost, specializing in selling new and legacy equipment as well as integrated solutions to the corporate, government, commercial and professional sectors.
Televoice’s mission is to use its network and R&D strength to design, build and distribute affordable, reliable and scalable platforms for both contact center and CRM applications.
To fulfill its own vision to be a major provider / supplier of innovative Communications solutions to meet both front- and back-office customer operations, the company regularly reviews talent, hardware and other resources as needed for technology development.
At the heart of the company’s policy of channeling revenue back to R&D are developmental efforts to build and deliver a suite of fully-integrated CRM applications and solutions for back-office requirements.
Televoice knows that forming and building customer relationships is becoming more complex and challenging. Enterprises now need to use rapidly changing technology to deal with acquiring new business as well as retaining existing relationships.
Dealing effectively with customer contacts that come from a variety of different methods — telephone, e-mail, facsimile and particularly the Internet — isn’t easy, but Televoice has the right suite of products to ensure that enterprises are able to fulfill requirements and even exceed expectations of their customers.
We offer the power to maximize performance, productivity and profitability. Our comprehensive contact center solution gives functionality and value at an affordable price, and even enables scalability to you as your business grows in sophistication.
Build a relationship with Televoice that empowers your customers. Talk to us today about how to be an enterprise Televoice partner in your region.